FAQ

Browse our FAQ below to find answers to your questions


Is ‘In the Gap Clothing’ a secure site?

Providing our customers with a safe and secure shopping experience is very important for us. All online payments are processed with Payfast, SA’s leading secure payment gateway. All sensitive information is encrypted and secured. For more information on secure payments through Payfast click here.

We have also added SSL Encryption to our website via HTTPS, thus making your shopping experience even safer!


How soon will I get my order?

We will do our best to get your order out as soon as possible, but because some of our items are made to order, dispatch lead times will vary according to product availability. We will keep you updated on the progress. If you need your order urgently or for a specific event, contact us and we will do our best to get it to you in time.


What about shipping / Shipping FAQ?

We use a Courier service that will deliver right to your door for R85. From the time your order is ready, delivery can take 1-3 business days. Please note that In the Gap Clothing will not be held responsible for lost parcels. If you want insurance on your parcel please contact us with your preference.


What if I my T-shirt doesn’t fit or I want to return an item?

Every item online has a a size guide for your convenience. If , though, for some reason, you are unhappy with any of our products, please notify us at [email protected] immediately. We will then gladly exchange or refund you, provided the item is returned in its original condition. Please note that return postage/courier cost will be at your own cost.


What are your terms and conditions?

To read our Terms & Conditions – click here


Can I get discount if I buy wholesale?

If you are a buyer interested in selling In the Gap Clothing products in your own store then you’ve come to the right place. Bulk orders for products can be arranged. Please contact us at [email protected] and we’ll discuss all the details.

Discount for church groups and events can also be arranged. Please contact us at [email protected] for more details.


Can you print a custom design on a T-shirt or Hoodie?

We can arrange custom printing for your group or event. Please note that our Minimum Order Quantity for custom prints are 10 x items per print. Please email us for a quote.


How should I wash my In the Gap T-shirt or Hoodie?

For wash instructions – click here


How can I know when you have new designs?

The easiest way to stay up to date with our new Christian Clothing designs and what’s happening at In the Gap Clothing, is to follow our Facebook Page.

You can also sign up for our monthly newsletter to stay informed.


Do you have a shop I can visit?

Not yet, but the bonus of online shopping is that we can deliver anywhere in South Africa, right to your door.

You can also follow us on Facebook to see when we will have a Christian Clothing stall near you, at Festivals across South Africa, like Aardklop, Vrystaat Kunstefees, Randfontein Skou, Hartenbos and more.


Where can I find you on Social Media?

Keep in the know by liking or following us on Facebook, Instagram or Twitter


PAIA Manual?

For Promotion of Access to Information Act (PAIA) Manual of In the Gap Clothing, click HERE


How can I become a Christian or find out more about Jesus?

I am so glad you asked! You can read this article for more information on becoming a Christian or contact us directly.

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